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Dynamics 365

Dynamics 365 is a portfolio of intelligent business applications that delivers superior operational efficiency and breakthrough customer experiences enabling businesses to become more agile and reduce complexity without increasing costs.

Dynamics 365  ·  Power Platform
MB-600 – Solution Architect – Supportability

I recently did the Microsoft MB-600 exam which is the final exam to qualify as Dynamics 365 + Power Platform Solution Architect Expert which is a bit of a mouthful. I think the title reflects the...

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Dynamics 365  ·  Power Platform
Team Member Non-Conformant Report

Hopefully by now you are aware that Microsoft will be enforcing the usage of Dynamics 365 team member licences this year details here. There is a report you can access that helps determine if you...

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Dynamics 365  ·  Power Platform
CDS Non-interactive accounts now need licences

The October release of the Power Platform covering Dynamics 365 sees the introduction of API call limits based on a user’s licence type. For example a PowerApps per user licence will allow a...

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AI  ·  Dynamics 365  ·  Power Virtual Agents
Hand off a Virtual Agent Bot to a Omnichannel Chat

I could not find any information on how to to hand off a Virtual Agent Bot to a live agent so I thought I would have a go at doing this. I previously did a post how to deploy a...

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Dynamics 365  ·  Logic Apps  ·  Power Automate  ·  Power Platform
Generate Dynamics 365 PDF with Power Automate

One of the never ending challenges of using Dynamics 365 was how to generate and email PDF’s using data from Dynamics. While Word templates went some way towards solving the problem...

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Dynamics 365  ·  Integration  ·  Logic Apps  ·  Power Automate
Logic Apps 429 Failure calling Dynamics 365

While doing some testing recently with Logic Apps I had some workflows fail with a status code of 429 when calling Dynamics 365 actions.  A 429 status code indicates that the number of API calls...

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