Each currency field in Dynamics CRM actually consists of three fields the currency amount, the base currency amount and the exchange rate. When a record with a currency field is saved the corresponding amount in the system’s base currency is calculated […]
The Spring 2014 release of Dynamics CRM introduced private queues prior to this all queues were public and visible to all users. Now you can control which users can see a private queue by adding them as members of that […]
In Dynamics 2015 we can now hook into the OnStageChange event which gets fired when the stage of a business process flow changes. We do this by adding an event handler to the OnStageChange event when the form loads. In […]
If you use Office 365 then the best option for CRM email queues is to use a shared mailbox as they don’t consume a license and there is no charge if they don’t exceed 5gb in size. Below is an example of the […]
There is no concept of shared work schedules when creating services in Dynamics CRM. So if you have a large garage with a resource group containing all your mechanics and they all work the same hours the expectation is that you will […]