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Joe Gill

Microsoft MVP - Power Platform Consultant

Home » Blog » Power Platform » Dynamics 365

Dynamics 365

Microsoft Dynamics 365 is a cloud-based business applications platform and combines components of CRM and ERP. There are uses for Dynamics 365 such as bringing your business together as a cohesive unit by connecting people, making smarter decisions with built-in AI. Check out the latest posts from tutorials to the latest Dynamics news from Joe Gill.

MB-600 – Solution Architect – Supportability

28th December 2020 by Joe Gill

I recently did the Microsoft MB-600 exam which is the final exam to qualify as Dynamics 365 + Power Platform Solution Architect Expert which is a bit of a mouthful. I think the title reflects the fact that being a Solution Architect is transitioning from being based on Dynamics 365 to the Power Platform. I would expect the certification title will change to "Power Platform … [Read more...] about MB-600 – Solution Architect – Supportability

Team Member Non-Conformant Report

26th March 2020 by Joe Gill

Hopefully by now you are aware that Microsoft will be enforcing the usage of Dynamics 365 team member licences this year details here. There is a report you can access that helps determine if you have any non conformant team members licences. You need to go to Power Platform admin centre https://admin.powerplatform.microsoft.com/ and from the menu select the CDS option as … [Read more...] about Team Member Non-Conformant Report

CDS Non-interactive accounts now need licences

4th September 2019 by Joe Gill

The October release of the Power Platform covering Dynamics 365 sees the introduction of API call limits based on a user's licence type. For example a PowerApps per user licence will allow a user to make 5,000 API calls in a given 24 hour period. An important point for developers in the required API limit changes, which can be found here, is that the fact that going … [Read more...] about CDS Non-interactive accounts now need licences

Hand off a Virtual Agent Bot to a Omnichannel Chat

12th August 2019 by Joe Gill

I could not find any information on how to to hand off a Virtual Agent Bot to a live agent so I thought I would have a go at doing this. I previously did a post how to deploy a virtual agent bot to a CDS Portal here. I am going to modify this bot to allow the user to transition the conversation to a human agent. The results are not as seamless as I would have liked however I … [Read more...] about Hand off a Virtual Agent Bot to a Omnichannel Chat

Generate Dynamics 365 PDF with Power Automate

3rd February 2019 by Joe Gill

One of the never ending challenges of using Dynamics 365 was how to generate and email PDF's using data from Dynamics. While Word templates went some way towards solving the problem they have not been improved for a number of years. So generating PDF's usually requires third party tools. With the release of the new Word Online (Business) connector for Flow and Logic … [Read more...] about Generate Dynamics 365 PDF with Power Automate

Logic Apps 429 Failure calling Dynamics 365

12th December 2018 by Joe Gill

While doing some testing recently with Logic Apps I had some workflows fail with a status code of 429 when calling Dynamics 365 actions.  A 429 status code indicates that the number of API calls to Dynamics 365 in one minute has been exceeded. This post explains how you can configure the concurrency setting of a Logic Apps workflow to avoid this problem. … [Read more...] about Logic Apps 429 Failure calling Dynamics 365

Flow to Synch Dynamics 365 with an On Premise Database

19th November 2018 by Joe Gill

Up until recently synchronizing data in in the cloud with an on premise database was a major challenge which typically involved writing code. With the Digital Transformation revolution and the availability of a range of integration offerings in Azure this is no longer the case. Here is a sample Microsoft Flow which demonstrate how the creation of a contact record in Dynamics … [Read more...] about Flow to Synch Dynamics 365 with an On Premise Database

External Access to Dynamics 365 Using Azure AD

30th October 2018 by Joe Gill

An option for providing users outside your organization with access to your instance to Dynamics 365 is to use Azure AD (Active Directory) . You add them as guest users in Azure AD,  assign them a Dynamics licence and give them a security role in the instance of Dynamics they need to access to. It's as easy as that just follow the steps below.  For this to work you need an … [Read more...] about External Access to Dynamics 365 Using Azure AD

Json Schema Validation in Logic Apps and Flow

1st October 2018 by Joe Gill

You can create Logic Apps and Flow workflows that trigger on receipt of a Http request and optionally receive a Json payload. This technique can be used as an integration pattern in a B2B enviroment.  You can design your Json scheme specifically for your partners so that is is easy to use and understand.  This provides your integation partners with an API … [Read more...] about Json Schema Validation in Logic Apps and Flow

PowerApps and CDS 2.0 (Dynamics 365)

29th March 2018 by Joe Gill

The Spring 2018 version of PowerApps saw the introduction of Dynamics 365 as the new CDS platform on which to build Model-Driven apps. As it is early days in the CDS journey the integration between  PowerApps and CDS (aka Dynamics) may not be as smooth as you might hope. Here are a few observations that may be of interest in relation to PowerApps Environments and CDS solutions. … [Read more...] about PowerApps and CDS 2.0 (Dynamics 365)

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Joe Gill

Microsoft Business Applications MVP – Power Platform, Dynamics 365 and Azure.

An architect with over twenty years experience designing and developing technology solutions. Specializing in the Microsoft technology stack including Power Platform, Dynamics 365 and Azure. Microsoft MVP Profile

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