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Dynamics 365

Dynamics 365  ·  Power Platform
MB-600 – Solution Architect – Supportability

I recently did the Microsoft MB-600 exam which is the final exam to qualify as Dynamics 365 + Power Platform Solution Architect Expert which is a bit of a mouthful. I think the title reflects the fact that being a […]

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28th December 2020

Dynamics 365  ·  Power Platform
Team Member Non-Conformant Report

Hopefully by now you are aware that Microsoft will be enforcing the usage of Dynamics 365 team member licences this year details here. There is a report you can access that helps determine if you have any non conformant team […]

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26th March 2020

Dynamics 365  ·  Power Platform
CDS Non-interactive accounts now need licences

The October release of the Power Platform covering Dynamics 365 sees the introduction of API call limits based on a user’s licence type. For example a PowerApps per user licence will allow a user to make 5,000 API calls in […]

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4th September 2019

AI  ·  Dynamics 365  ·  Power Virtual Agents
Hand off a Virtual Agent Bot to a Omnichannel Chat

I could not find any information on how to to hand off a Virtual Agent Bot to a live agent so I thought I would have a go at doing this. I previously did a post how to deploy a […]

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12th August 2019

Dynamics 365  ·  Logic Apps  ·  Power Automate  ·  Power Platform
Generate Dynamics 365 PDF with Power Automate

One of the never ending challenges of using Dynamics 365 was how to generate and email PDF’s using data from Dynamics. While Word templates went some way towards solving the problem they have not been improved for a number of years. So […]

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3rd February 2019

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