I could not find any information on how to to hand off a Virtual Agent Bot to a live agent so I thought I would have a go at doing this. I previously did a post how to deploy a […]
One of the never ending challenges of using Dynamics 365 was how to generate and email PDF’s using data from Dynamics. While Word templates went some way towards solving the problem they have not been improved for a number of years. So […]
While doing some testing recently with Logic Apps I had some workflows fail with a status code of 429 when calling Dynamics 365 actions. A 429 status code indicates that the number of API calls to Dynamics 365 in one […]
Up until recently synchronizing data in in the cloud with an on premise database was a major challenge which typically involved writing code. With the Digital Transformation revolution and the availability of a range of integration offerings in Azure this […]
An option for providing users outside your organization with access to your instance to Dynamics 365 is to use Azure AD (Active Directory) . You add them as guest users in Azure AD, assign them a Dynamics licence and give them a security role in the […]