Updating the owner column for a table in Dataverse from ADF, Azure Data Factory, can be a little confusing. Dataverse allows you to establish relationships between tables as lookup columns. To update a lookup column in ADF, you just need […]
At a recent #PowerPlatformIreland meetup a couple of people suggested I have look at PowerDocu which is a free open-source tool for createing Power Platform documentation. It was written by Rene Modery so massive kudos to him for developing such […]
Data workspace went GA a few days ago. While there is no doubt that this is the future for creating Dataverse data models, it does have two irritating shortcomings. The first issue is that you cannot save and edit your […]
This post explains how to integrate Amazon Connect with Dynamics 365 in a call center environment. When customers call in, they can use DTMF (Dual-Tone Multi-Frequency) to identify themselves. As a result, when an agent answers the call, it opens […]
I heard a lot of good things about Amazon Connect recently so I decided to try it out. Amazon connect is a cloud based contact center that enables you to easily set up a contact center. I wanted to see […]