Proactive Slot Filling in Power Virtual Agents

Up until recently a Power Virtual Agents chatbot would ask a user a series of questions to complete a task. The response of each question would be stored in a variable until all the questions were completed. Asking a user multiple questions to complete a simple task made the conversation slightly cumbersome and unnatural.

Watson Assistant ChatBot

I was recently demonstrating Power Virtual Agent to somebody who was suitably impressed with how easy it was to create a chat bot without any technical skills. Unfortunately when I explained that Power Virtual Agent costs $1,000 per month for 2,000 sessions they were suitably unimpressed. They asked me if I could suggest an alternative. Read More…

How to install the Data Gateway

I wrote a post a little while ago about how to use Flow to synch Dynamics 365 record changes to an on prem database using the Data Gateway. In this post I wanted to show how easy it is to install the Data Gateway.  The data gateway acts a bridge between your on-premise data sources and Read More…