I could not find any information on how to to hand off a Virtual Agent Bot to a live agent so I thought I would have a go at doing this. I previously did a post how to deploy a...
Its getting easier and easier to build compelling digital transformation solutions using the Power Platform and Dynamics 365. Here is a quick post to show how you can deploy a...
Previously I have written some blog post, like this one, showing how easy it is to create API endpoints in Flow and Logic Apps. This involves creating a workflow that gets...
This post demonstrates how easy it is to build a Bot using Power Virtual Agents. The Bot will call a Power Automate Flow to return data from CDS and display it to the user....
A use case I like with to use with Flow and Logic Apps is to create a workflow triggered by a Http Request that acts as an API endpoint. In a previous post I explained how to...
One of the never ending challenges of using Dynamics 365 was how to generate and email PDF’s using data from Dynamics. While Word templates went some way...
I wrote a post a little while ago about how to use Flow to synch Dynamics 365 record changes to an on prem database using the Data Gateway. In this post I wanted to show...
While doing some testing recently with Logic Apps I had some workflows fail with a status code of 429 when calling Dynamics 365 actions. A 429 status code indicates that...
Up until recently synchronizing data in in the cloud with an on premise database was a major challenge which typically involved writing code. With the Digital Transformation...