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AI  ·  Dynamics 365  ·  Power Virtual Agents
Hand off a Virtual Agent Bot to a Omnichannel Chat

I could not find any information on how to to hand off a Virtual Agent Bot to a live agent so I thought I would have a go at doing this. I previously did a post how to deploy a...

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12th August 2019

AI  ·  Power Apps  ·  Power Platform  ·  Power Virtual Agents
Create Power Apps Portal & Virtual Agent Bot

Its getting easier and easier to build compelling digital transformation solutions using the Power Platform and Dynamics 365. Here is a quick post to show how you can deploy a...

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29th July 2019

Integration  ·  Logic Apps  ·  Power Automate  ·  Power Platform
Track Issues in Flows and Logic Apps using Correlation Id

Previously I have written some blog post, like this one, showing how easy it is to create API endpoints in Flow and Logic Apps. This involves creating a workflow that gets...

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16th July 2019

AI  ·  Power Automate  ·  Power Platform  ·  Power Virtual Agents
Build a Bot with Power Virtual Agents, Flow and CDS

This post demonstrates how easy it is to build a Bot using Power Virtual Agents. The Bot will call a Power Automate Flow to return data from CDS and display it to the user....

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25th June 2019

Microsft Flow - Http Request - Split On
Logic Apps  ·  Power Automate  ·  Power Platform
Flow – Http Request – Split On Collection

A use case I like with to use with Flow and Logic Apps is to create a workflow triggered by a Http Request that acts as an API endpoint. In a previous post I explained how to...

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12th June 2019

Dynamics 365  ·  Logic Apps  ·  Power Automate  ·  Power Platform
Generate Dynamics 365 PDF with Power Automate

One of the never ending challenges of using Dynamics 365 was how to generate and email PDF’s using data from Dynamics. While Word templates went some way...

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3rd February 2019

PowerPlatform DataGateway - Joe Gill MVP
Azure  ·  Power Platform
How to install the Data Gateway

I wrote a post a little while ago about how to use Flow to synch Dynamics 365 record changes to an on prem database using the Data Gateway. In this post I wanted to show...

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25th January 2019

Dynamics 365  ·  Integration  ·  Logic Apps  ·  Power Automate
Logic Apps 429 Failure calling Dynamics 365

While doing some testing recently with Logic Apps I had some workflows fail with a status code of 429 when calling Dynamics 365 actions.  A 429 status code indicates that...

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12th December 2018

Azure  ·  Dynamics 365  ·  Integration  ·  Power Automate
Flow to Synch Dynamics 365 with an On Premise Database

Up until recently synchronizing data in in the cloud with an on premise database was a major challenge which typically involved writing code. With the Digital Transformation...

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19th November 2018

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